Removing Nest Iq Outdoor Camera: A Step-By-Step Guide

If you want to remove your Nest IQ outdoor camera, you'll need to use the included hex key or a 2.5 mm (3/32”) hex key from your local hardware store. Insert the hex key into the hole on your camera's base and turn it counterclockwise to detach the camera from the wall. If you want to remove the camera from your account, open the app, tap the camera, scroll to the bottom, and tap Remove camera. You'll receive a confirmation email from Nest letting you know that the camera has been removed from your account.

Removing the Nest IQ outdoor camera from its base

First, make sure you have the right tools. You'll need a screwdriver, a step ladder or stool if your camera is in a high location, and some personal protective equipment like gloves and safety glasses. It's also important to turn off the power supply to the camera to avoid any electrical accidents.

Once you have the tools you need, follow these steps:

Step 1:

Locate the screws that hold the camera base in place. Depending on your camera model, these screws may be at the bottom or on the sides of the base.

Step 2:

Use the appropriate screwdriver to remove the screws. Be sure to use the correct size to avoid damaging the screws.

Step 3:

Gently pull the camera base forward to detach it from the mounting plate. Be careful not to use excessive force, as this may damage the camera or mounting surface.

Step 4:

Disconnect any cables attached to the camera base. Take note of their positions for reinstallation if necessary.

Step 5:

Inspect the mounting plate to understand how the camera base is secured. There may be additional screws or locking mechanisms holding the camera in place.

Step 6:

Remove any additional securing elements with your screwdriver or another applicable tool. Keep the screws and parts in a safe place if you need to reinstall the camera.

Step 7:

Gently lift and detach the camera base from the mounting plate, being cautious of any cables still connected.

Step 8:

Locate the power cable and carefully unplug it from its source or adapter. Ensure the power supply is turned off before disconnecting.

Step 9:

Remove any cable clips or ties with a small tool like pliers.

Step 10:

If necessary, remove the cover of the camera base with a screwdriver or plastic opening tool. Keep the cover in a safe place for reinstallation.

Step 11:

Disconnect the camera base from your network via the Nest app. Open the app, navigate to the camera settings, select the camera you're removing, and follow the instructions to remove it from your account or disconnect it from the network.

Step 12:

Secure the camera base to prevent it from falling or slipping during the final removal.

Step 13:

Remove any remaining screws from the camera base and mounting plate.

Step 14:

Gently lift and remove the camera base from the mounting surface, being cautious of any attached cables.

Step 15:

Clean the mounting surface to remove any debris or residue.

Now you've successfully removed your Nest IQ outdoor camera from its base! Remember to store the camera, screws, and any other components safely in case you need them for reinstallation or troubleshooting.

Removing the camera from the app

Removing the Nest Cam IQ Outdoor from the app is a straightforward process. Here is a detailed guide to help you through the process:

Uninstall the Nest Cam IQ Outdoor:

First, you need to uninstall the Nest Cam IQ Outdoor from its mounting location. This involves a few simple steps:

• Find the hex key: The hex key is a small tool that was included with your Nest Cam IQ Outdoor. It is used to secure the camera to its mounting base.
• Insert the hex key: Locate the hex keyhole on the base of the camera, usually above the camera lens. Insert the hex key into this hole.
• Turn the hex key counterclockwise: Turning the hex key in the counterclockwise direction will loosen the screw that holds the camera in place. Continue turning until the camera is detached from the wall or mounting surface.
• Unplug the device: Once the camera is detached, unplug the power cable from the camera and the wall outlet.

Remove cables and wires:

After the camera is unplugged, you will need to remove the remaining cables and wires connected to the camera. This may include power cables, data cables, or any other wiring that was used during the initial installation.

Fill any holes:

Once all the cables and wires are removed, you will need to fill any holes left by the mounting hardware. This step may require the help of a professional, especially if the holes are large or located in a delicate area. You can also fill the holes yourself using appropriate materials, such as spackling paste or drywall compound.

Remove the device from your account:

Now that the camera has been physically removed, you need to remove it from your Nest or Google Home app. This step is crucial, especially if you plan to give the camera to someone else or transfer ownership. Here is how you can remove the device from your app:

• Open the Home or Nest app: Access your smart home app, such as the Google Home app or the Nest app, which is typically used to control and manage your Nest devices.
• Tap the camera you want to remove: In the app, locate and select the specific Nest Cam IQ Outdoor that you wish to remove.
• Go to Settings: Within the camera's settings, look for an option to "Remove device" or something similar. This option may be located under a settings or device management menu.
• Confirm the removal: After selecting the "Remove device" option, the app may prompt you to confirm the action. Tap "Confirm" or a similar button to finalize the removal of the camera from your app.

By following these steps, you will have successfully removed your Nest Cam IQ Outdoor from its physical location and your smart home app. Remember that if you are giving the camera to someone else or transferring ownership, it is essential to perform this removal process to ensure the new owner can set up the camera with their own account and settings.

Restarting the camera

Restarting your Nest camera is a good idea if it's frozen, is having trouble connecting to the internet, or isn't working normally. Restarting your camera will not affect your settings or Wi-Fi connection.

To restart your Nest Cam Indoor (wired), simply disconnect the camera from its power source by unplugging the power adapter from the electrical outlet. Then, plug the power adapter back into the outlet.

For the Nest Cam (battery) or Nest Cam with Floodlight, you'll need to plug the camera into a power source and locate the reset button on the back of the camera. Press and hold this button for about 5 seconds. The camera will then restart, and the status light will be a steady and solid white.

For the Nest Cam (indoor and outdoor) or Nest Cam IQ (indoor and outdoor), the process is the same as the Nest Cam Indoor (wired). Simply disconnect and reconnect the power adapter.

If you have a Nest Doorbell (battery), locate the reset pinhole on the back of the doorbell. Press and hold the reset pin for about 5 seconds. The status light will turn steady and solid white when the camera restarts.

For the Nest Doorbell 2nd gen (wired), locate the reset pinhole above the QR code on the back of the doorbell. Press and hold the reset pin for about 5 seconds. The status light will turn steady and solid white when the camera restarts.

If your Nest Doorbell is connected to a power adapter, you can restart it by disconnecting and reconnecting the power adapter.

Factory resetting the camera

To factory reset your Nest IQ Outdoor camera, you will need to be near your camera so you can press the reset button. You will also need a small unfolded paperclip or thumbtack. If your camera is installed somewhere hard to reach, you may need a step stool.

Firstly, find the reset button on your camera. The Nest IQ Outdoor camera's factory reset button is on the front side of the camera, below the Nest logo.

Next, make sure your camera is plugged in and powered on. You may want to write down or take a screenshot of your camera settings to help restore your settings after resetting your camera. Then, press and hold the reset button with the paperclip or thumbtack. When the light ring starts spinning blue, release the button. The camera's lights will turn off while it's resetting.

Note that if you want to cancel the factory reset, release the button while the light is spinning yellow. The factory reset is complete when your camera chimes and the light ring starts slowly pulsing blue. After the factory reset, your camera will appear "Offline" in the app until you remove it.

To remove the camera from the app, open the app, then tap "Settings", "Remove device", and "Confirm". If you're giving your camera to someone else, you're done. If you want to reconnect your camera to the app, simply go through the camera setup in the app again.

Removing the camera from its stand

To remove the Nest Cam IQ Outdoor from its stand, you will need to locate the hex key that came with your camera. If you have lost the hex key, you can purchase a 2.5mm (3/32") hex key from your local hardware store.

Once you have the hex key, follow these steps:

• Insert the hex key into the hole on the camera's base. The hole should be located above the camera.
• Turn the hex key counterclockwise to loosen the screw that holds the camera in place on the stand.
• Continue turning the hex key counterclockwise until the camera detaches from the stand.
• If you need to remove the camera from the wall completely, you will also need to remove the rest of the wires and mounting equipment.

Note: If you are removing a Nest Cam (wired, indoor, 2nd gen), please note that it cannot be detached from its stand.

Frequently asked questions