Removing Momentum Cameras: A Step-By-Step Guide For Your Account

Momentum is a smart home security camera system that offers a range of features, including live streaming, motion detection, and cloud storage. While the Momentum app is a convenient way to monitor and control your Momentum devices, you may want to remove your Momentum camera from your account for a variety of reasons. For example, you may be experiencing technical issues with your camera, or you may no longer need the device. To remove your Momentum camera from your account, you will need to follow a few simple steps. Firstly, access your Momentum account by logging in with your credentials. Then, locate the Profile or Delete section of your Momentum account, depending on whether you want to remove your email address associated with the camera or delete your entire Momentum account. If you want to remove your email address, click on the Remove button next to the corresponding email. On the other hand, if you wish to delete your entire account, click on the Delete Account button and confirm your decision. It is important to note that deleting your Momentum account will permanently erase all your data and activity, so make sure to back up any important information before proceeding.

Removing a secondary email address

To remove a secondary email address from your Momentum account, follow these steps:

• Visit the Profile section of Momentum's account page.
• Scroll down to the Emails section.
• Click the Remove text to the right of the email address you want to delete.

This will delete the secondary email address from your Momentum account.

Removing a Momentum Camera from Your Account

To remove a Momentum camera from your account, you will need to reset the camera. To do this, press and hold the reset button on the camera for at least 7 seconds until a red solid light appears on the camera's LED indicator. This will erase the camera's current Wi-Fi connection, but it will not delete the camera from your account. If you want to completely remove the camera from your account, you will need to do so through the app settings.

Uninstalling Momentum from Your Browser

If you want to remove Momentum from your browser, you can check out the "How to Uninstall Momentum" guide on the Momentum website. This guide will show you how to uninstall the Momentum extension from your browser.

Deleting your Momentum account

To delete your account, follow these steps:

• Visit the Delete section of your Momentum profile page.
• Click the Delete Account button.
• Click Yes, Delete to confirm.

If you have any problems or concerns, Momentum's customer support team will be happy to help.

Uninstalling Momentum from your browser

If you want to remove or uninstall Momentum from your browser, check out the How to Uninstall Momentum guide for instructions.

Changing your Momentum email address

• Locating the Profile Section: Log in to your Momentum account and navigate to the "Profile" section of Momentum's account page. This is where you can update your email address, add new emails, or remove old ones.
• Updating Your Primary Email Address: If you need to change your primary Momentum email address, scroll down to the "Emails" section within the "Profile" section. Here, you will see the option to set a new email as primary. Simply click on the "Set as Primary" text next to the email you want to designate as your new primary address.
• Adding a New Email Address: To add a new email address to your Momentum account, click on the "Add Email" button in the "Profile" section. Then, confirm your new email address. If you encounter any issues with the verification email, copy and paste the verification link into your URL/address bar.
• Removing a Secondary Email Address: To remove a secondary or old email address, go to the "Profile" section and scroll down to the "Emails" section. Click on the "Remove" text next to the email address you wish to delete.
• Other Account Management Options: In addition to managing your email addresses, the "Profile" section also allows you to change your password, log in or out of your account, and even delete your Momentum Dashboard account if needed.

Remember to review your information before finalising any changes to ensure they are correct and up to date.

Logging in and out of your Momentum account

To log out, open Momentum's Settings, click on your profile image in the bottom left corner, and then click "Log Out". If you want to remain logged out, enter your name and then click the "Stay logged out" option.

It is important to note that any tasks, links, or other Momentum content added while logged in is saved locally on your browser. Therefore, if your computer or browser encounters any issues, that data could be erased. However, adding content while logged into your account safely stores it in the cloud.

Additionally, if you wish to delete your Momentum account, you can do so by visiting the "Delete" section of your Momentum profile and following the prompts. Deleting your account will permanently erase your Momentum data and activity, so it is recommended to copy any important information before proceeding.

Uninstalling Momentum from your browser

To uninstall Momentum from your browser, follow the steps below, depending on the browser you are using:

Google Chrome

• Type/paste "chrome://extensions/" into your URL/Address bar.
• Find Momentum in the extensions list and then click the "Remove" button beneath it.
• You can also click the blue switch to temporarily disable Momentum if you'd like to use the extension again in the future.

Firefox

• Type/paste "about:addons" into your URL/Address bar.
• Click the "Remove" button next to Momentum.
• You can also click "Disable" to temporarily disable Momentum if you'd like to use the extension again in the future.

Microsoft Edge

• Type/paste "edge://extensions/" into your URL/Address bar.
• Find Momentum in the extensions list and then click the "Remove" button beneath it.
• You can also click the blue switch to temporarily disable Momentum if you'd like to use the extension again in the future.

Frequently asked questions