Where To Find Your Asus Monitor Model Number

If you're having trouble finding your Asus monitor's model number, you're not alone. Many people have faced the same issue, and there are a few solutions. Firstly, check the back of your device for a sticker containing the model number. If you can't find it there, try looking on the warranty card, which should be included in the box. The model number should be a four-letter/number combination and is needed to register your product and access support or repairs. If you can't find the box or warranty card, try downloading the MyAsus app or checking the OSD menu on your monitor, as the model number may be listed there.

Check the back of the monitor for a sticker

To find the model number of your Asus monitor, one of the first things you should do is check the back of the monitor for a sticker. This sticker should contain the serial number of your monitor, which is needed to confirm the warranty. The serial number should be located on the back of the device or on the warranty card and should begin with an A, B, C, D, E, F, G, H, J, K, or L, and is usually 10-15 characters long.

If you cannot locate the sticker on the back of your monitor, it may be located elsewhere on the device. For example, some Asus monitors have a sticker with a barcode near the power input. In addition, the serial number may be listed in the OSD menu of the monitor.

If you still cannot locate the sticker, you may need to contact Asus directly for further assistance. You can also try sending an email to Asus to request advice on locating the serial number. Alternatively, you can have the device sent in for repairs as "Out of Warranty," which will include a diagnostic fee. The repair center will then be able to confirm if the unit is still under warranty.

Check the box for a serial number

If you still have the box for your Asus monitor, you can find the check number and serial number on the outside of it. The check number is a four-letter/number combination. If you don't have the box, you can find the check number on the back of the small grey "Asus VIP Member notice" book that came with your monitor.

The serial number should be located on the back of the monitor or on the warranty card. It should begin with an A, B, C, D, E, F, G, H, J, K or L and is 10-15 characters long. If you can't find the serial number on the back of your monitor, it may be listed in the OSD menu.

Check the OSD menu

If you're having trouble accessing the OSD (On-Screen Display) menu on your ASUS monitor, there are several troubleshooting steps you can take. Here's a detailed guide to help you check and access the OSD menu:

• Ensure the monitor is powered on: Check if your ASUS monitor is turned on and properly connected to a power source. Confirm that the power cable is securely plugged into both the monitor and the electrical outlet.
• Check connections to your computer: Make sure that your monitor is correctly connected to your computer. Verify that all cables, including HDMI, DisplayPort, or other connections, are securely attached to both the monitor and the computer.
• Press the "Menu" button: Locate the "Menu" button on either your monitor's remote control or its front panel. Press this button to try to access the OSD menu.
• Try different button combinations: On some ASUS monitors, you may need to press and hold the "Menu" button along with another button, such as "Auto," "Source," or "Input." Experiment with different combinations to see if you can access the OSD menu.
• Consult the user manual or ASUS website: Check the user manual that came with your monitor or visit the ASUS website to find instructions specific to your monitor model. These resources may provide detailed steps to access the OSD menu.
• Unplug and replug the power: If the OSD menu is still inaccessible, try unplugging the monitor's power cable and then plugging it back in. This may reset the monitor and allow the OSD menu to appear.
• Use a different monitor cable: If your monitor has multiple input options, such as HDMI and DisplayPort, try switching the cable. There may be an issue with the current cable or input setting.
• Contact ASUS customer support: If none of the above steps work, don't hesitate to reach out to ASUS customer support for further assistance. They can provide additional troubleshooting tips or help you resolve any technical issues.

Additionally, if you're looking to enhance your ASUS monitor experience, consider utilizing the ASUS DisplayWidget Center software. This powerful tool allows you to personalize your monitor settings, including screen brightness, contrast, and color temperature. It offers a range of customizable features, such as MultiScreen for improved productivity and OLED Care for protecting your OLED monitor.

Check the barcode near the power input

To find the model number of your Asus monitor, you can check the barcode near the power input. This is usually located on the back of the monitor, often on a sticker. The sticker will contain a barcode and a serial number, which is needed to confirm the warranty. The serial number should be 10-15 characters long and begin with an A, B, C, D, E, F, G, H, J, K, or L.

If you cannot find the serial number on the back of your monitor, it may be located on the warranty card. This is a small grey book that comes with the monitor, and the serial number will be on the bottom right label.

If you no longer have the box or the warranty card, you can try scanning the barcode with your smartphone. Many smartphones can scan barcodes with their camera app and will be able to tell you what the barcode says.

Additionally, the serial number may be listed in the OSD (on-screen display) menu of the monitor.

If all else fails, you can contact Asus support for further advice.

Contact Asus for advice

If you are unable to find the model number of your Asus monitor, you can contact Asus for advice.

Asus has a dedicated support page on its website, which provides a range of options to get in touch with their customer support team. You can choose to chat with a live agent, send them an email, or request a callback. When contacting them, be sure to provide as much detail as possible about your monitor, including any serial or check numbers you may have found. You can also mention the steps you have taken to locate the model number, such as checking the back of the device or the warranty card.

Additionally, you can try reaching out to Asus via their official social media channels, such as their Twitter or Facebook pages. These platforms often have dedicated support teams that can assist with queries.

If you prefer a more direct approach, you can try calling their customer support phone line. This option may allow you to speak to a representative in real-time and walk them through your issue. Have any relevant information about your monitor ready, such as the serial number or any unique identifiers.

In your communication, be sure to clearly explain your situation and that you are unable to locate the model number. Provide as much detail as possible about your monitor, including any distinctive features or specifications that could help identify the model.

Remember to remain patient and polite throughout your interactions with Asus customer support. They will do their best to assist you in finding the model number of your monitor.

Frequently asked questions