Troubleshooting Camera Focus Issues On The Samsung Galaxy J7

why is the camera on my j7 not focusing

If the camera on your Samsung Galaxy J7 is not focusing, there are several possible reasons and solutions to this problem. Firstly, it could be that the protective plastic casing on the camera lens hasn't been removed, which is an easy fix. Other solutions include cleaning the camera lens, closing and re-opening the camera app, restarting your phone, checking for physical damage, using night mode, force-stopping the camera app, adjusting the focus on the screen, controlling the device's temperature, testing the GCam app, and updating the software. It's also worth noting that if Tracking Auto-focus is on, the camera will be locked to a person or item for 3 seconds, which may give the impression that it's not focusing on the entire scene.

Characteristics Values
Phone Model Samsung Galaxy J7
Camera Issue Not Focusing
Possible Causes Forgotten to Remove Plastic Casing, Dust or Smudges on Lens, Software Issues, Physical Damage, Overheating
Possible Fixes Remove Plastic Casing, Clean Lens, Reopen Camera App, Restart Phone, Use Night Mode, Force Stop Camera App, Adjust Focus on Screen, Wait for Device to Cool Down, Install GCam App, Update Software

shundigital

Forgotten plastic casing on the lens

If you have forgotten to remove the plastic casing on the lens of your J7, it could be the reason why your camera is not focusing properly. This plastic film is packaging material that needs to be removed before using the camera.

The plastic casing might be the cause of your camera not focusing if you have recently purchased your J7 and have not used the rear camera before. The plastic film might be hindering the camera's ability to focus properly, and removing it could solve the issue.

To remove the plastic casing, carefully check around the lens of your J7 for any plastic covering. It should peel off easily. If you are unsure, you can visit a nearby store to have it evaluated.

In addition to the plastic casing, there are a few other potential reasons why your J7 camera might not be focusing. It could be due to a faulty autofocus mechanism or software issues. If you have dropped your phone or damaged the lens, it might also affect the camera's ability to focus.

If removing the plastic casing does not solve the issue, you may need to consider other troubleshooting steps or seek technical support for further assistance.

shundigital

Tracking Auto-focus is on

If your camera is not focusing, it could be because Tracking Auto-focus is on. This feature locks the camera's focus on a person or item for three seconds, which may make it seem like the camera is not focusing on the entire scene. To address this, you can turn off Tracking Auto-focus or adjust your camera settings.

  • Open the Camera app on your device.
  • Locate and tap the Settings icon in the top left corner of the screen.
  • Find the Tracking Auto-focus option in the settings menu.
  • Tap the switch next to Tracking Auto-focus to turn it off.

By disabling Tracking Auto-focus, your camera will no longer be locked onto a specific subject, and you should be able to achieve better focus on the entire scene.

In addition to adjusting the Tracking Auto-focus setting, it is also recommended to ensure that your camera lens is clean. Dirt or debris on the lens can interfere with autofocus, so gently clean it with a soft, dry, lint-free cloth. Additionally, check that your phone case or accessories are not obstructing the edges of the lens, as this can also impact the camera's ability to focus.

If you continue to experience focusing issues, you can try resetting your camera app to its default settings or using the camera in Safe Mode to determine if a third-party app is causing the problem.

shundigital

Cracked lens

A cracked lens on your phone camera can be a frustrating issue to deal with. While it may seem like an obvious problem to identify, sometimes a cracked lens can be harder to spot, especially if the crack is small or not directly on the lens glass. Here are some detailed instructions to help you determine if your phone camera lens is cracked.

Firstly, inspect the lens for any physical damage. Check the lens glass for any scratches, cracks, or other signs of damage. Ensure you examine the lens from different angles and shine a light inside to spot any scratches or cracks on the internal glass elements. Even a small crack on the lens can cause issues with focusing and image quality.

If you notice any physical damage, this is likely the cause of your focusing issues. A cracked lens can interfere with the camera's ability to focus properly, resulting in blurry images. In this case, you may need to replace the lens glass or, in more severe cases, the entire camera module.

It's important to note that replacing the lens glass or camera module on your own can be challenging, and you may risk causing further damage. It's usually recommended to seek professional assistance or contact a phone repair service to assess and fix the issue.

If you haven't noticed any physical damage to the lens, there could be other reasons why your J7 camera is not focusing properly. It could be related to the autofocus mechanism, or there might be an issue with the camera software. In such cases, it's advisable to explore other troubleshooting steps or seek advice from Samsung support or authorised repair centres.

shundigital

Software issues

If your Samsung Galaxy J7 camera is not focusing, it could be due to a software issue. One user reported that their camera app seemed to constantly pull focus, even when the camera was held still and they tapped the screen for touch focus. They installed Opencamera, and the focus worked perfectly, indicating that the issue was related to the phone's software rather than the hardware.

It's worth noting that Samsung has not implemented the Camera2 API on the J7, so Opencamera has limited features. However, you can try installing a third-party camera app to see if that resolves the focusing issue.

Additionally, if your Tracking Auto-focus is turned on, your camera will be locked to a specific subject for 3 seconds, which may give the impression that it's not focusing on the entire scene. Disabling this feature may help alleviate the focusing problem.

Make sure your phone's software is up to date, as outdated software can sometimes interfere with the camera's functionality.

Charging Your Alto Camera: A Quick Guide

You may want to see also

shundigital

Camera app issues

If your Samsung Galaxy J7 camera is not focusing, there are several things you can try to fix the issue. Firstly, check if there is any plastic wrapping on the camera lens and remove it if there is. The camera will not be able to focus properly if the lens is covered.

Next, try cleaning the camera lens with a microfiber cloth or a soft-bristled brush. Dust or smudges on the lens could be causing the focus issue. If cleaning the lens does not help, close and re-open the camera app to give it a fresh start. You can do this by swiping up from the bottom when the camera is open, then swiping up on the Camera card in the multitasking menu.

If the camera is still not focusing, try restarting your device. This can help fix minor software problems that may be affecting the autofocus function. Simply press and hold the power button until the "Power off" option appears, then turn the device back on after it has shut down completely.

Another potential solution is to disable "Picture Stabilization" in the camera app settings. This has been known to help reduce blurriness in photos and improve focus.

If none of these solutions work, the problem may be due to a cracked lens or a faulty autofocus mechanism. In this case, you may need to replace the camera module.

Frequently asked questions

There could be a few reasons why your J7 camera is not focusing. Firstly, check if there is any physical damage to the camera lens, such as cracks or dust, and give it a clean with a microfiber cloth or soft-bristled brush if needed. Secondly, check if you have removed the protective plastic casing from the camera lens, as this can interfere with the focus. If neither of these are the issue, try closing and reopening the camera app, or restarting your phone.

Try closing and reopening the camera app, or restarting your phone. If this doesn't work, you can try adjusting the focus on the screen by tapping on the object you want to focus on. If you are still having issues, force stop the camera app and try again.

Press and hold the camera app icon, open the app info menu, and then tap "Force stop".

Try switching to night mode in low light conditions, or controlling the temperature of your device if it has overheated. If the problem persists, you may need to update your software, or install a third-party camera app such as GCam or Opencamera.

Written by
Reviewed by
Share this post
Print
Did this article help you?

Leave a comment