Removing Momentum Cameras: A Step-By-Step Account Guide

Momentum is a smart home security camera system that offers a range of features, including live streaming, motion detection, and cloud storage. The Momentum app is compatible with iOS and Android devices and allows users to control and manage their Momentum devices. To remove a Momentum camera from an account, users must first log in to their Momentum profile and access the Delete section. After confirming the deletion, the camera will be unlinked from the account, and all associated data will be erased. It is important to note that this action cannot be undone, and users should ensure they have copied any important data before proceeding.

How to delete your Momentum account

To delete your Momentum account, follow these steps:

• Visit the "Delete" section of your Momentum profile page.
• Click the "Delete Account" button.
• Click "Yes, Delete" to confirm.

Before deleting your account, make sure to copy any important data saved in Momentum, such as tasks and links. If you have any concerns or encounter any problems, you can contact Momentum's customer support team.

How to remove a secondary email

To remove a secondary email from your Momentum account, you must:

• Visit the Profile section of Momentum's account page.
• Scroll down to the Emails section.
• Click the "Remove" text to the right of the email you want to remove/delete.

How to change your Momentum password

To change your Momentum password, follow these steps:

• Visit the Change Password section of your Momentum profile page.
• Type in your new password and confirm it.
• Click "Set Password".
• Check your email for a password verification message from "Momentum Dash".
• Click the link in the verification email to finish changing your password.
• Open a new tab and log in to Momentum with your new password.

Note: If the verification button in the email doesn't work, copy and paste the link below the button into your browser.

How to login/logout of your Momentum account

Logging in to your Momentum account:

• Open Momentum’s Settings, click Log In, and then follow the flow.
• Click the Settings icon at the bottom left corner of Momentum.
• Click Log In at the bottom left of the Settings menu.
• When asked, enter your name, Momentum account email, and the password you created for your Momentum account.

Logging out of your Momentum account:

• Open Momentum’s Settings, click your profile image at the bottom left, and then click Log Out. If you want to stay logged out, enter your name and then click the Stay logged out option.
• Click the Settings icon at the bottom left corner of Momentum.
• Click your profile image/name at the bottom left corner of the Settings menu.
• Enter your name, and if you want to stay logged out, click the Stay logged out option.

You can also use Momentum without an account. After installing Momentum, just click on the "Stay logged out" button that appears on the "What's your email?" page. If you decide that you would like to have your Momentum data stored on an account, you can always create a Momentum account later.

How to add a new email to your Momentum account

To add a new email to your Momentum account, you must first visit the Profile section of Momentum's account page. Here, you will find an "Add Email" button. Click this, and then confirm your new email address.

You will then receive a verification email from "Momentum Dash". If this does not arrive in your inbox, check your other folders. Click the verification button or link inside the verification email. If this does not work, copy, paste and enter the verification link into your URL/Address bar.

Frequently asked questions