The transferability of an Asus monitor warranty depends on the retailer and the region. While some retailers may allow the transfer of the warranty to the new owner, others may require the original owner to claim the warranty. In some regions, the warranty is not transferable, while in others, it is. It is always best to check with the specific retailer and review the warranty terms and conditions to determine the exact policy.
Characteristics | Values |
---|---|
Are Asus monitor warranties transferable? | No |
Is a receipt required for an RMA? | Yes |
Is the warranty based on the serial number or date of purchase? | Serial number |
What You'll Learn
Asus monitor warranty transfer requirements
The transfer of an Asus monitor warranty to a new owner is not possible as per the terms and conditions of the company. The warranty is only valid for the original purchaser and is non-transferable to a third party. This means that if you buy an Asus monitor from someone else, you will not be able to claim the warranty from Asus directly.
However, in some cases, you may be able to claim the warranty from the retailer or reseller where the original purchaser bought the monitor. This depends on the RMA (Return Merchandise Authorisation) policy of the retailer and whether they require the original purchaser to claim the warranty. It is recommended to contact the retailer directly and provide them with the original receipt to inquire about the possibility of a warranty claim.
For other Asus products, such as motherboards and graphics cards, the warranty may be based on the serial number of the product rather than the owner's information. In some cases, a receipt may be required to determine the starting date of the warranty period, especially if the product was purchased after the manufacturing date.
It is always a good idea to review the specific warranty terms and conditions provided by Asus for the product in question to understand the coverage and any limitations, as well as to contact the Asus support team for further clarification if needed.
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Asus GPU warranty transfer
Asus GPU warranties are generally not transferable. However, there have been instances where individuals have been able to get a warranty replacement by providing the serial number of the GPU. In some cases, individuals have been able to receive a replacement even after making modifications to the card, such as changing the thermal paste and breaking the screw seal.
When purchasing a used Asus GPU, it is recommended to obtain the original packing, invoices, emails, and serial number from the previous owner. While the warranty is tied to the serial number, some sources suggest that the original owner's information may be needed for any warranty claims.
It is worth noting that the start date of the warranty is from the original date of purchase, so the coverage period may already be partially or fully expired by the time the new owner acquires the GPU.
In terms of the RMA process, it is recommended to contact Asus directly or refer to their website for the most accurate and up-to-date information regarding their warranty policies and any applicable transfer restrictions.
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Asus motherboard warranty transfer
Asus motherboards purchased after November 1, 1999, carry a 3-year warranty service. The warranty is based on the serial number printed on the motherboard. It is not tied to the owner, so it is transferable. However, it is important to note that the warranty is void if the serial number sticker is removed, or if the motherboard is disassembled by the end user or a non-ASUS-authorized repair center.
The warranty period may differ by region, so it is recommended to check with the purchase point. Additionally, the warranty does not cover damage or dysfunction caused by improper handling or usage, or destruction.
In some cases, the retailer or reseller may handle the warranty claims for Asus motherboards, so it is advisable to check with them as well.
It is worth noting that some users have reported issues with Asus' customer support and RMA service, with responses ranging from slow to unsatisfactory. However, others have reported successful RMA experiences without being asked for a receipt.
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Asus RMA without a receipt
The Asus RMA process can be initiated without a receipt, but a valid serial number is required. The warranty period for the product will be determined from the manufactured date, which is recorded with Asus according to the serial number.
In some cases, a receipt may be required if the product is past its warranty term. This is determined by the serial number. The receipt can be used to prove that you did not have the product for longer than the warranty period.
It is important to note that, according to the Asus website, "All Asus warranty terms and agreements are non-transferable and only apply to the original unit and original purchaser." However, some users have reported that Asus has been flexible with this policy, especially when the product is within the warranty period.
To initiate the RMA process, you can contact Asus support through their website or email. They will provide you with the necessary steps and information to process your RMA request.
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Asus warranty transfer for second-hand products
The transferability of an Asus warranty depends on the product and the region. For example, in the US, EVGA accepts product warranty transfers for second-hand products, as long as the buyer has the original receipt.
For Asus motherboards, the warranty is based on the serial number and not the owner. This means that the warranty is transferable to a new owner, as long as they have the serial number and the original purchase receipt.
However, for Asus monitors, the warranty extends only to the original purchaser and is not transferable.
For other Asus products, such as laptops, desktop PCs, all-in-one PCs, gaming handhelds, graphics cards, and LCD monitors, the warranty can be extended with the Asus Premium Care package. This must be purchased within the warranty period or within 180 days from the date of purchase.
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Frequently asked questions
No, the ASUS monitor warranty is not transferable to a new owner.
The ASUS monitor warranty covers defects in materials and workmanship during the warranty period.
The warranty period for ASUS monitors is typically three years from the date of purchase.
To claim the warranty on your ASUS monitor, you will need to provide a copy of the original purchase receipt.
If you do not have the original purchase receipt, you may still be able to claim the warranty by providing the serial number of the monitor, which is usually located on a sticker on the back of the monitor.