Replacement Plans For Amazon Monitors: Worth The Cost?

Amazon offers protection plans for monitors, but are they worth it? The short answer is: it depends. While some people have had positive experiences with Amazon's protection plans, others have found them unnecessary and a waste of money. Ultimately, the decision to purchase a protection plan for a monitor on Amazon comes down to individual preferences and risk tolerance.

Is it worth buying a protection plan for a monitor?

When buying a monitor, especially an expensive one, it is worth considering a protection plan. While it is an added cost, it could save you money in the long run if something goes wrong with your monitor.

Amazon's Return Policy

Amazon allows customers to return monitors within 30 days of arrival if they are defective, have arrived broken, or have yet to be opened. However, if a customer requests a return due to damage they caused, Amazon may charge a restocking fee of up to 15% of the sale price.

Warranties

Most of the computer monitors sold on Amazon come with a warranty provided by the brand. The warranty provisions vary per company, with some brands covering dead pixels and others not. Additionally, most monitor warranties will not cover broken or cracked monitor screens.

Protection Plans

A protection plan can be useful if you want extra coverage for your monitor beyond the standard warranty. For example, if you buy a monitor for $600 and get a protection plan for $900, you should be covered if anything happens to your monitor.

However, it is important to note that insurance companies often have formulas to reduce or devalue what they pay out for an item. For example, while you may think your $600 monitor is worth $600, they may only value it at $200. Additionally, some protection plans have a deductible, which is an amount you must pay out of pocket before the insurance company covers the rest.

Customer Reviews

It is always a good idea to read customer reviews before purchasing a monitor. Reviews will often mention if others have had issues with the monitor, such as dead pixels or damage during shipping. This can help you make an informed decision about whether or not to purchase a protection plan.

In summary, while a protection plan for a monitor may be worth it for some people, it is not necessary for everyone. Consider the cost of the monitor, the warranty coverage, and customer reviews before deciding if a protection plan is right for you.

What is Amazon's monitor return policy?

Amazon's return policy for monitors depends on whether the monitor is Amazon-branded or not.

Amazon-branded Monitors

Amazon-branded devices and accessories can be returned within 30 days of receipt of shipment as long as they remain in the same condition as the date of purchase. If you purchased an Amazon device or accompanying accessory from a third-party retailer, returns are subject to the retailer's return policies.

Non-Amazon-branded Monitors

New desktops, laptops, tablets, and other electronics (excluding televisions, Amazon-branded devices and Amazon Renewed products) purchased from Amazon.com that didn't start when they arrived, arrived damaged, or are still in an unopened box can be returned for a full refund within 30 days of delivery.

Amazon Renewed Monitors

Products on Amazon Renewed are backed by the Amazon Renewed Guarantee where specifically mentioned on the product detail page. With this guarantee, you are eligible for a replacement or refund within 90 days of receiving the product (or within 1 year of receipt of a Renewed Premium product) if you are not satisfied.

What is the process for returning a monitor to Amazon?

Amazon's return policy allows customers to return their purchased computer monitors within 30 days of being received. If the monitor is defective, has arrived broken, or remains unopened, customers don't have to pay shipping fees. However, if customers are returning a monitor due to tampering, missing parts, or misuse, Amazon may charge a restocking fee of up to 15% of the sale price.

• Log in to your Amazon account.
• Select the "Your Orders" option.
• Find the monitor you wish to return and select "Return or Replace Items".
• Choose an option from the "Reason for Return" menu.
• Select the option for a refund or replacement. If the monitor is not sold directly by Amazon, select the "Submit Return Request" option for Amazon sellers, which may take up to two days to be approved.
• After your return or refund request is approved, select your preferred return method.
• Print the return label and return authorization, and package the monitor according to the specific packing requirements that will be sent to you after your request is approved.

Amazon will process the return even if a restocking fee is charged. However, if you have returned too many items in a short period, Amazon may get pissy and potentially ban you from making further returns.

Can you return a monitor with dead pixels to Amazon?

Yes, Amazon accepts returns of monitors with dead pixels. If your monitor has dead pixels, you can mark the item as defective, and you will not be charged shipping fees. You will receive a full refund. However, Amazon may not approve a full refund if the monitor only has one dead pixel, as one pixel is generally not considered a defect. This will vary depending on the brand requirements.

For example, LG monitors cover dead pixels, while brands such as Samsung do not. Additionally, most monitor warranties will not cover broken or cracked monitor screens.

If you want to return a monitor with dead pixels to Amazon, you can do so by following these steps:

• Log in to your Amazon account and select "Your Orders" on the right-hand side of the screen.
• Find the monitor you wish to return and select "Return or Replace Items".
• Select an option from the "Reason for Return" menu.
• Choose the option for a refund or replacement. If the monitor is not sold directly by Amazon, select the "Submit Return Request" option for Amazon sellers. This may take up to two days to be approved.
• After your request is approved, select your preferred return method, print the return label and return authorisation, and package the monitor. Specific packing requirements will be sent to you after your request is approved.

It is important to note that Amazon's return policy for monitors states that customers can return a monitor within 30 days of receiving it. To qualify for a return, the monitor must either still be packaged, have arrived damaged, or contain a defect.

If you are unsure about whether or not to purchase a replacement plan for your monitor, it is worth considering the brand's warranty coverage. Most monitors sold on Amazon come with a warranty, but the coverage varies by brand, and most do not cover broken or cracked screens. Additionally, some brands, like Dell, have a 1 dead pixel policy, while most other companies require 3 or more dead pixels to be considered a defect.

Therefore, if you are concerned about the possibility of dead pixels or other defects, it may be worthwhile to purchase a replacement plan for your monitor, especially if the brand's warranty does not cover dead pixels.

What is the warranty for monitors on Amazon?

Amazon offers a one-year limited warranty for its devices and accessories. This warranty covers defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this period, if a defect arises, Amazon will either repair the device, replace it, or refund all or part of the purchase price.

The warranty does not apply to damage caused by accident, misuse, neglect, fire, alteration, or third-party repair. It also excludes statutory or implied warranties, such as warranties of merchantability and fitness for a particular purpose, unless these are required by law.

In addition, Amazon provides a standard 30-day return policy for items purchased from Amazon Warehouse, and a 90-day return policy for Renewed items. Amazon Warehouse also offers free replacements within 30 days of purchase if there is a product with the same listing condition available in their inventory.

It is worth noting that some manufacturers, such as Dell, offer their own warranties for monitors purchased on Amazon. For example, Dell provides a 3-Year Limited Hardware Warranty and Advanced Exchange Service for its UltraSharp 24 Monitor – U2415. However, it is recommended to purchase directly from Dell if you think you may need service, as there have been reports of Dell not honouring warranties for monitors bought from Amazon.

Frequently asked questions