Accessing Ezviz Camera Footage On Your Computer

EZVIZ is a security management app that allows users to monitor and control multiple CCTV cameras remotely. The app is available for download on both Windows and Mac computers, as well as on mobile devices via the Apple App Store or Google Play Store. To view EZVIZ cameras on a computer, users must first download an emulator such as BlueStacks or MEmu Player, then download the EZVIZ app through the emulator. Alternatively, users can download the EZVIZ Studio PC application, which is available for Windows 7/8/10/11 and MAC OS. This application allows users to view and manage their CCTV cameras, with features such as network configuration, camera group management, and user access management.

Downloading the EZVIZ app on Windows or Mac

EZVIZ is a security management app that allows you to monitor and control multiple CCTV cameras remotely. The app is compatible with both Windows and Mac operating systems.

To download the EZVIZ app on your Windows PC or laptop, you will need to use an emulator as EZVIZ is an Android application. BlueStacks is a popular and recommended emulator for this purpose. Here are the steps to download and install EZVIZ on Windows:

• Download and install the BlueStacks emulator on your Windows device.
• Open the BlueStacks emulator and go to the Google Play Store.
• Search for "EZVIZ for PC" in the Play Store.
• Click on the "Download" button and wait for the app to download.
• Install the EZVIZ app and save it to your BlueStacks window.
• You can now access EZVIZ from the BlueStacks window whenever needed.

Alternatively, you can use the MEmu player as an emulator. Here are the steps:

• Download and install the MEmu player on your Windows PC.
• Download the EZVIZ APK file on your computer.
• Open the MEmu player and click on the APK icon.
• Select the downloaded APK file, and the app will be installed on your PC.

For Mac users, you can follow these steps to download and install the EZVIZ app:

• Download the EZVIZ plugin for Mac from the official website.
• Install the plugin on your Mac computer.
• Open your Mac browser and go to the EZVIZ login page.
• Log in with your existing account or create a new account if you don't have one.
• Find the serial number and verification code for your device.
• Add your device to your account using the serial number and verification code.
• You can now watch your CCTV camera on your Mac PC.

Setting up an EZVIZ account

To set up an EZVIZ account, you will need to download the EZVIZ app. This app is available for both iOS and Android devices. Go to your device's app store and search for "EZVIZ". Once you have found the app, proceed to download and install it.

After installing the EZVIZ app, open the app and tap "Create New Account". You will then be asked to select your region, enter your phone number or email address, and create a password. Review and agree to the Terms of Service, then tap "Continue".

The next step is to verify your account. You will be given a code, which you need to enter to complete the registration. This code will be sent to your registered email or phone number. It is recommended that you link your phone number and email to your EZVIZ account.

With your EZVIZ account, you can now manage your camera and other smart home devices remotely from anywhere in the world. The EZVIZ app gives you full access and remote control of all device functions, allowing you to ensure the safety of your home, business, or loved ones.

Adding your device to the EZVIZ app

To add your device to the EZVIZ app, you must first download the app to your mobile phone. Go to the App Store for iOS, the Google Play Store for Android, or the HUAWEI APP Gallery for HUAWEI phones. Once you've downloaded the EZVIZ app, register an account with your email or phone number and log in.

Next, you'll need to reset your camera. Press the reset button for about 10-15 seconds—you'll know it's been reset when you hear "Reset successfully" or when you see the indicator light flashing red and blue alternately or blue flashing fast (some cameras may not have a light change). After resetting, wait about a minute.

Now, connect your phone to 2.4G wifi and tap the "+" button on the EZVIZ app homepage to scan the QR code on the label of your device. You can find this label on the back or bottom of the device. Ensure you give the camera permission to the EZVIZ app.

Finally, follow the instructions on the app to connect your device to your wifi. Once you've added the device to your account, you can view your cameras through the app.

Checking your camera is online

To check if your EZVIZ camera is online, first check the status of the indicator light:

• If it is solid blue or flashing blue slowly, refresh the homepage on the EZVIZ app to see if the camera comes online.
• If the indicator light is flashing red slowly, try rebooting your router and unplugging and replugging your camera.

If the camera is still offline, try reconfiguring it by doing the following:

• Connect your smartphone to your 2.4GHz home Wi-Fi network if your camera only supports 2.4GHz.
• Open your EZVIZ app, tap the three-dot icon to enter the Device Settings page and tap the Wi-Fi button.
• Reset the device by pressing the reset button for a few seconds.
• Wait for the indicator light to turn to flash blue quickly and tap Next.
• Check that your Wi-Fi details and password are correct, then tap Next to connect to the device access point.
• Wait for the device to be configured and your camera should be back online.

You can also check if your camera is online by checking if you are receiving alarm notifications. To do this, make sure that:

• Your camera is online and has a strong and stable network connection.
• The Alarm Notification feature is enabled in the EZVIZ app.
• Any notification schedules you have set have been deleted.

Once you have done the above, run a test to see if the camera can be triggered normally. Make sure you select "soft" or "intensive" as the camera detection sound, and then wave your hands in front of the camera lens until you can hear the "beep" sound. If not, reset the camera by pressing the Reset button and reconfigure the camera.

Troubleshooting alarm notifications

If you are not receiving alarm notifications in the EZVIZ app, try the following troubleshooting steps:

Check your camera's connection:

Make sure your camera is online and has a strong, stable internet connection.

Enable Alarm Notifications:

Ensure that the Alarm Notification feature is enabled in the EZVIZ app. On the homepage, tap the three-dot icon to access the Device Settings page. From there, tap "Alarm Notification" and enable it. For other specific models, tap "Notification," enable "Receive Device Message" for the app, and ensure "EZVIZ App Notification" is also enabled.

Delete notification schedules:

On the Alarm Notification page, delete any existing notification schedules. Disable the Notification Schedule button, or, for other models, clear the customised schedule and select the "All time" option.

Test your camera:

After making the above changes, run a test to see if the camera can be triggered normally. Select "soft" or "intensive" as the camera detection sound and wave your hand in front of the lens until you hear a beeping sound. If this doesn't work, reset your camera and reconfigure it.

Check your phone settings:

Ensure that your phone has a good signal and that the EZVIZ app is running in the background. Also, check that the EZVIZ app is not blocked from sending notifications by any antivirus software installed on your phone. Finally, make sure notifications for the EZVIZ app have been enabled in your phone's settings.

Frequently asked questions