Locating Your Lg Monitor: Finding The Serial Number

If you're having trouble locating the serial number on your LG monitor, you're not alone. It's not always easy to find, but there are a few methods you can try. Firstly, check the rear panel of the monitor, especially in the area where the port connectors are located. If it's not there, you might need to remove the stand to check underneath the connection point. Alternatively, you can access the monitor's settings through the remote control or the Hotkey menu to find the serial number.

The serial number may be on the rear of the monitor

For example, on the LG 5K Ultrafine display, the serial number label is located on the back of the display underneath where the stand connects. Therefore, you will need to remove the stand to locate it.

On LG TVs, the label may be on either the back right or back left of the unit, depending on when the TV was manufactured. On 2018 models or newer, press the MUTE button three times in a row on the LG Remote and the model information will be displayed.

Check the bottom of the monitor

If you're struggling to find the serial number on your LG monitor, it's worth checking the bottom of the monitor. This is a common place for manufacturers to put serial numbers, and it's often the first place people look when they need to find this information.

Firstly, carefully turn your monitor upside down so that you have a clear view of the base. The serial number could be printed directly onto the plastic or metal casing, so check all sides of the monitor for any printed information. It may be printed in a smaller font than other text, so be sure to read all the text carefully.

If you can't see the serial number printed on the monitor's casing, look for a label. Sometimes, the manufacturer will attach a sticker to the bottom of the monitor, which includes the serial number. This label might be covered by a plastic film, so check carefully and peel back any protective coverings to reveal the information underneath.

In some cases, the serial number may be located inside a small compartment on the underside of the monitor. This is usually a small, recessed area that can be accessed by gently prying it open with a flat-head screwdriver or similar tool. Be careful not to damage the casing when doing this. Once inside, you should be able to see the serial number printed on a label or directly onto the interior of the compartment.

If you've checked all these places and still can't find the serial number, don't worry. There are a few other places it could be located, and you may need to remove the stand or check the rear of the monitor near the port connectors. However, for most models, the serial number should be located on the bottom, so it's always a good place to start your search.

The serial number may be on the box

If you can't find the serial number on your LG monitor, it may be on the box. The serial number is usually on the rear of the device, close to the port connectors. However, if you cannot locate it there, it may be on the box the monitor was shipped in. The number on the box may be the serial number, so be sure to check there if you cannot find it on the monitor itself.

In some cases, the serial number can be found through the monitor's settings or the Hotkey menu. If your LG monitor is connected to a computer, you can try accessing the monitor's settings through the computer to find the serial number.

For example, if you have a Windows computer, you can try the following:

• Exit all internal menus and apps on your computer.
• Press the Menu button on your keyboard until "Select a menu item" appears on the screen.
• Select the menu option to access the monitor's settings.
• Navigate to the "Support" or "General" section, and then select "About this monitor" or "Monitor Information."
• Here, you should be able to find the serial number of your LG monitor.

If you have an LG TV, you can also find the serial number through the TV settings or the Hotkey menu. On your remote control, press the "Setting" button and navigate to the "Support" or "General" section, then select "About this TV" or "TV Information." The serial number should be listed there.

It's important to note that the location of the serial number may vary depending on the specific model of your LG monitor. If you still cannot locate the serial number, you may need to contact LG customer support or refer to the product manual for further assistance.

Check the monitor's settings

If you're having trouble locating the serial number on the rear of your LG monitor, you can try checking the monitor's settings. This method will only work if your LG remote is functioning.

First, exit all internal menus and apps on your LG monitor. Then, press the button on your LG remote repeatedly until "Select a menu item" appears on the screen. From here, you should be able to navigate to the menu that displays the TV information, including the model and serial number.

If the above method doesn't work, try the following steps:

For WebOS 24 – WebOS 5.0:

• Press the setting button on your remote control.
• Select "All Settings."
• Choose "Support."
• Select "TV Information."

For WebOS 4.5 or older:

• Press the setting button on your remote control.
• Select "All Settings."
• Choose "General."
• Select "About this TV."
• Finally, select "TV Information."

If your remote is not working, you can try checking the rear of the monitor again, as the serial number is sometimes located in the area where the port connectors are. You may need to turn the monitor upside down to check the bottom of the rear panel.

Additionally, if you have the original box that the monitor was shipped in, the number on the box may be the serial number.

Use the Hotkey menu

To find your LG monitor's serial number using the Hotkey menu, follow these steps:

Firstly, exit all internal menus and apps on your LG TV. Then, press the menu button on your LG remote repeatedly until "Select a menu item" appears on the screen. If done correctly, a menu will appear with your TV information.

If your remote and TV are working, but the above steps do not work, try the following:

For WebOS 2.4 – WebOS 5.0: Press the setting button on your remote control and select ["All Settings"] -> ["Support"] -> ["TV Information"].

For WebOS 4.5 or older: Press the setting button and select ["All Settings"] -> ["General"] -> ["About this TV"] -> ["TV Information"].

If your remote or TV are not working, you can turn on the TV and press the button on your LG remote. Then, select the ["Gear Icon"] to open the Settings menu, and from there, select ["TV Information"].

This will bring up the TV information, including the model and serial number.

Frequently asked questions