Harley Sutherland
Comporium is a telecommunications company based in the US that provides a range of services, including internet, phone, digital video, and home security monitoring. The company has been in operation for over 125 years and serves customers in various counties across South Carolina and North Carolina. Comporium offers different packages for its services, including high-speed internet plans and security monitoring with features such as emergency dispatch, live and recorded video, and smart home compatibility. While the company provides support and tools for its customers, there have been reports of issues with internet connectivity and inadequate responses from Comporium's customer service.
What You'll Learn
Comporium's security monitoring
Comporium Security Monitoring offers 24/7 emergency monitoring and dispatch, with a range of security and home automation features. The company provides peace of mind to its customers, ensuring their loved ones are protected. Comporium's Central Monitoring Station is based in Rock Hill, South Carolina, and is staffed by locals who are also customers. The station has been UL-certified, meeting nationally recognised safety standards.
The company offers a range of security services, including live and recorded video, advanced video analytics, and smart home compatibility. Comporium Security also provides full redundancy on all systems 100% of the time, ensuring the safety and security of its customers and their families.
In addition to security, Comporium offers internet services with download speeds of up to 1 Gbps. Their Zipstream package is a high-speed internet solution for the whole home. They also provide Stream TV, giving subscribers access to their favourite live shows, sports, and news from anywhere.
Comporium has been a telecommunications leader in the Carolinas for over 125 years, headquartered in Rock Hill, South Carolina, and serving multiple counties in the state as well as in North Carolina. The company is committed to community involvement and making a difference in the areas it serves.
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Comporium's internet services
Comporium offers a range of internet services to its customers. The company provides a High-Speed Internet package called Zipstream, which is available to over 30,000 homes. Comporium also offers Premium WiFi, which is an adaptive WiFi system that can adjust to users' online needs, filter out suspicious content, and protect against online threats.
In addition to internet services, Comporium provides Stream TV, which allows subscribers to access their favourite live shows, sports, and news from anywhere. Comporium Stream TV offers profiles and recommendations based on users' preferences, as well as the ability to start over and replay content from the past 72 hours.
While Comporium offers a range of internet services, there have been reports of internet connectivity issues by some users. One user reported problems with internet speed, particularly on Windows computers, despite trying various troubleshooting techniques and reaching out to Comporium for assistance.
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Comporium's TV services
Stream TV packages include Stream TV HD Basic Plus and Standard Internet, with the option to add on a home phone for Voice Plus Unlimited. Comporium also offers premium services such as NFL RedZone and HBO for additional viewing options. Their TV packages include top-rated channels, DVR service, Video On Demand, and Watch TV Everywhere.
With Comporium Stream TV, customers can start any program from the beginning and view replay content from the past 72 hours. The service also provides personalized recommendations based on viewing history and preferences.
In terms of pricing, Comporium offers a range of options, with packages comparable to traditional cable offerings. In some cases, customers may even save money by switching to Stream TV and avoiding converter box costs.
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Comporium's phone services
Comporium offers a range of phone services to meet the needs of its customers.
For local and long-distance calling, Comporium offers unlimited calling plans. These plans provide customers with the ability to stay connected with friends and loved ones, regardless of the distance. Comporium also offers international direct dialling services at great rates, making it almost as easy as calling a neighbour.
In addition to standard calling plans, Comporium provides a variety of value-added services and features. These include Caller ID, which displays the name and number of incoming calls, and Comporium Voice Mail, which allows customers to access their messages with a passcode and provides various notification options.
For those seeking a more customised experience, Comporium offers feature packages that bundle together popular calling features at a discounted rate. Alternatively, customers can choose individual features that best suit their needs.
Comporium also offers special bundles, such as their Home Phone Voice Plus and ULTRA High-Speed Internet package, providing customers with a convenient and cost-effective solution for their communication and internet needs.
When it comes to wireless solutions, Comporium provides a range of unlimited plans to fit different family members' needs. These plans include AT&T 5G, AT&T ActiveArmor mobile security, unlimited talk, text, and data within North America, and unlimited text messaging to over 200 countries worldwide.
Comporium's wireless solutions also extend to phone devices, with a range of colours and models to choose from, ensuring customers can find the right phone for their needs and preferences.
With Comporium's phone services, customers can stay connected, informed, and entertained, all while enjoying the convenience of customisable plans and features.
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Comporium's customer service
Comporium is a telecommunications company that has been providing services to the Carolinas for over 125 years. The company offers a range of services, including digital video, internet, phone, and home security monitoring.
Comporium offers 24/7 emergency support and dispatch for its security services, providing peace of mind for its customers. The company's central monitoring station is based in Rock Hill, South Carolina, and is staffed by locals who are also customers. The station has been recognised for its commitment to customer service, performance, and employee education, with a TMA 5 Diamond Certification.
Comporium also provides extensive online resources and support for its customers. The website includes detailed guides and FAQs for various products and services, covering topics such as installation, troubleshooting, and account management.
In addition, Comporium offers customisable services and packages to meet specific customer needs. For example, customers can choose from different internet speeds, TV packages, and security options.
While there are some online reports of customers experiencing issues with Comporium's services, particularly regarding internet connectivity, the company generally responds to these concerns and works towards resolving the problems.
Overall, Comporium aims to provide superior customer service and is committed to making a difference in the communities it serves.
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Frequently asked questions
No, Comporium does not monitor your usage.
No, you cannot monitor your usage through Comporium.
Yes, Comporium offers 24/7 security monitoring services for homes.
Possibly, but Comporium does not provide any information on this. You may need to contact them directly or refer to the terms and conditions of your contract.
