Rexing Camera Charging: How To Know When They're Charged

Knowing whether your Rexing camera is charging or not is important, especially if you want to use it as a security measure when your car is parked. The Rexing V1 model, for instance, is intended to be used while connected to a power source, and its internal battery is meant for emergency use only. To check if your camera is charging, you should look for a flashing white light and ensure that the charging cable is connected properly. If you're having trouble charging your camera, try rotating the connection at the camera by 180 degrees.

Check the cable connection

To check the cable connection of your Rexing camera, you should first ensure that you are using the correct cable. The Rexing camera comes with an in-car power cable that should be used to power the device. If you are using the car USB port to power the camera, it may not support enough power for the device.

If you are using the correct cable, check that the cable is securely connected to both the camera and the power source. If the cable is plugged in securely, try using a different power source to see if the camera charges.

If your camera still isn't charging, try using a different cable to see if that resolves the issue. You can also try resetting your camera to its factory settings and updating to the latest firmware. If none of these steps work, you may need to contact Rexing customer support for further assistance.

Check the camera's charging circuitry

To check the camera's charging circuitry, you can perform the following steps:

Firstly, ensure that you are using the correct power source. Rexing dash cams are designed to be connected to a power source while recording. The internal battery is meant only for emergency situations. Use the included 12V car power cable or a compatible hardwire kit to provide power.

Next, check the car charger and cable for any defects or damage. Ensure that the charger is plugged into the cigarette lighter (accessory) port in your vehicle and that the cable is securely connected to the charger and the dash cam. If the cable or charger is damaged, you may need to purchase a replacement.

If the power source, charger, and cable all appear to be functioning correctly, the issue may lie with the camera's charging circuitry. In this case, you can try restoring the camera to its factory settings and updating the firmware to the latest version. If the problem persists, you may need to contact Rexing support for further troubleshooting assistance or to request a replacement camera if it is still under warranty.

Additionally, it is important to use a compatible memory card with your Rexing camera. The camera may not function properly if the memory card is not inserted correctly or if the card is not compatible or faulty.

By following these steps, you can effectively check the charging circuitry of your Rexing camera and identify any potential issues related to power or charging.

Check the camera's internal battery

To check the internal battery of your Rexing camera, you can refer to the LED lights and the power-off sound. If the LED turns off immediately after disconnecting the camera, and the power-off sound does not play, the internal battery may not be holding a charge.

Another way to check the internal battery is to review the last recorded file. If it is corrupted, this may indicate that the battery is not powering the camera properly when it is turned off.

It is important to note that Rexing dash cams are designed to be connected to a power source while recording. The internal battery is intended for emergency use only and will only provide a few minutes of recording time after the camera is disconnected from its power source.

If you believe that your Rexing camera's internal battery is not functioning properly, you can try charging the camera for a few hours, using the reset button, or upgrading the firmware. If these steps do not help, you may need to replace the internal battery. This can be done by purchasing a new battery and following online instructions or guides, or by contacting customer support or a repair service.

To summarise, checking the internal battery of your Rexing camera can be done by observing the LED lights, reviewing recorded files, and understanding the intended usage of the battery. If issues are detected, troubleshooting steps can be taken, and replacement batteries or repair services may be required.

Try charging the camera in your house

If your Rexing camera is not charging, there are a few troubleshooting steps you can try. Firstly, check that you are using the included 12V car power cable or a compatible hardwire kit to provide power to the camera. Rexing dash cams are designed to be connected to a power source while recording, and the internal battery is only meant for emergency situations. If you are using the correct power source and still having issues, try charging the camera using a different power outlet in your house. Leave the camera to charge for a few hours and then test it again.

If your camera is still not charging, there may be an issue with the firmware. Visit the Rexing website to learn how to update your firmware to the latest version. Additionally, you can try restoring your camera to its factory settings and formatting the memory card. Instructions for these procedures can be found in your product's user manual or on the Rexing website.

If none of these steps resolve the issue, please refer to the troubleshooting FAQ on the Rexing website for further suggestions. If the problem persists, you may need to contact Rexing customer support for further assistance.

Update the camera's firmware

Updating your Rexing camera's firmware can help resolve issues with your device. Here is a step-by-step guide on how to update the firmware on your Rexing dash camera:

Step 1: Format Your Memory Card

Use the Format function on your dash cam to format your memory card. This will ensure that your memory card is ready for the new firmware and that there is sufficient space for the update.

Step 2: Download the Latest Firmware

Using a computer, visit the Rexing firmware download page to download the latest firmware for your specific dash cam model. The firmware will be downloaded as a .zip file. Once downloaded, unzip the file to access the .bin file, which contains the firmware update.

Step 3: Transfer the Firmware File to Your Memory Card

Remove the memory card from your dash cam and insert it into your computer. Then, move the .bin firmware file to the root of your memory card (do not place it inside any folders). Once the file transfer is complete, safely remove the memory card from your computer.

Step 4: Insert the Memory Card Back into Your Dash Cam

With the dash cam powered off, insert the memory card back into your dash cam.

Step 5: Power On the Dash Cam and Initiate the Update

Connect your dash cam to a car charger to power it on. The camera will automatically detect the new firmware and begin the update process. The screen will remain off during this time, but the status light will be active. The update process may take up to a minute to complete.

Step 6: Format the Memory Card Again

Once the update is complete, format your memory card again. This step is important as it will clear the firmware file from your memory card, preventing issues that may arise from repeated firmware installations.

Step 7: Power Off the Dash Cam

After formatting the memory card, you can turn off the dash cam by holding the Power Button. Your dash cam is now updated with the latest firmware.

If you encounter any issues during the update process or need further assistance, Rexing provides additional support and troubleshooting steps on their website.

Frequently asked questions