Charging Your Sealife Camera: A Step-By-Step Guide

SeaLife offers a range of underwater cameras, housings, and accessories to help you capture and preserve your underwater memories. The company has been in the business for over 25 years and is the only one that exclusively focuses on underwater imaging and lighting. SeaLife cameras, such as the Micro 3.0, ReefMaster RM-4K, and SportDiver Underwater Smartphone Housing, come with specific batteries and chargers designed to work optimally with their products.

Third-party retailers like Amazon also offer a range of chargers and batteries compatible with SeaLife cameras. However, SeaLife recommends using only their batteries and chargers to ensure the best performance and avoid any fire hazards. This guide will explore the different ways to charge your SeaLife camera and some troubleshooting tips to ensure a smooth charging process.

Using the correct battery and charging device

SeaLife's batteries and chargers are designed to work with their cameras and lights. It is important not to substitute the battery or charging device with other types or brands, as this will affect the performance of your camera or light and could be a fire hazard.

SeaLife offers a range of batteries and chargers for their products, including:

Sea Dragon Batteries and Chargers

• 7.4V 25Wh Li-Ion Battery for Sea Dragon Photo/Video Lights
• 14.8V 50Wh Li-ion Battery for Sea Dragon Photo/Video Lights
• XTAR 3500 mAh 18650 Li-Ion Battery for Sea Dragon Mini Lights
• XTAR Mini USB Charger for 18650 Batteries
• AC Charger Kit for Sea Dragon 14.8V 50Wh Battery
• Li-Ion Battery for Sea Dragon 1200, 1500, 2000, 2100, 2300, 2500, 3000 & Fluoro Dual Beam Lights

ReefMaster RM-4K Batteries and Chargers

• SeaLife ReefMaster RM-4K Spare Battery
• AC Wall DC Car Battery Charger Kit for Sealife SL7014 D032-05-8023 02491-0066-17 Sealife DC1200 + iTEKIRO 10-in-1 USB Charging Cable

DC2000 Batteries and Chargers

• SeaLife DC2000 Spare Battery
• Kastar 2-Pack Battery and AC Wall Charger Replacement for SeaLife FJ-SLB-SLB10A Battery, SeaLife DC2000 Underwater Camera, WASPcam 9905 Wi-Fi, WASPcam 9906 CAMO, WASPcam 9907 4K Camera
• Kastar 2-Pack Battery and Quadruple Charger Compatible with SeaLife FJ-SLB-SLB10A Battery, SeaLife DC2000 Underwater Camera, WASPcam 9905 Wi-Fi, WASPcam 9906 CAMO, WASPcam 9907 4K
• Kastar 1-Pack Battery and LTD2 USB Charger Replacement for SeaLife FJ-SLB-SLB10A Battery, SeaLife DC2000 Underwater Camera

Micro HD/HD+ Batteries and Chargers

• USB Adapter for Micro HD, HD+, 2.0, 3.0
• Kastar LTD2 USB Battery Charger Compatible with Sealife Reefmaster DC-1200, DC1200, DC-1400, DC1400, DC-600, DC600, Tevion SZ 7, Z1400, Voigtländer Vitolux S100, S80
• Kastar 3 Pack Battery and LCD Triple USB Charger Compatible with Sealife Reefmaster DC-1200, DC1200, DC-1400, DC1400, DC-600, DC600, Tevion SZ 7, Z1400, Voigtländer Vitolux S100, S80
• Kastar 4-Pack Battery and LCD AC Charger Compatible with Sealife Reefmaster DC-1200, DC1200, DC-1400, DC1400, DC-600, DC600, Tevion SZ 7, Z1400, Voigtländer Vitolux S100, S80

When selecting a battery or charger for your SeaLife camera, be sure to choose the correct model that is compatible with your specific camera or light.

Cleaning the USB contacts

To clean the USB contacts of your SeaLife camera, you should first disconnect the camera from any power source and turn it off. Then, you can use a cotton swab or cloth moistened with isopropyl alcohol to clean the gold-plated USB contacts. Do not use a pencil eraser or other abrasive materials as these can damage the gold plating. If you see any signs of corrosion on the contacts, stop and contact your local service centre for repairs.

• Disconnect the camera from any power source and turn it off.
• Prepare a cotton swab or cloth by moistening it with isopropyl alcohol. The alcohol will help to remove any residue or corrosion from the contacts.
• Gently rub the swab or cloth on the gold-plated USB contacts, using light pressure to avoid damaging the delicate connections.
• Ensure that you do not use too much liquid, as you do not want it to leak into the camera's internal components.
• If there is visible corrosion or dirt on the contacts, you may need to gently work at it with the swab or cloth to remove it completely.
• Once you have finished cleaning, allow the contacts to air-dry completely before reconnecting the camera to any power source or turning it on.

By following these steps, you can effectively clean the USB contacts of your SeaLife camera, ensuring that it continues to function properly and maintains a good connection when charging or transferring data.

Using the correct USB cable

To charge a Sealife camera, you must use the correct USB cable. The Micro HD comes with a 12”/30cm USB cable (item # SL50104). It is a high-quality cable with 80% copper shielding to prevent electromagnetic interference that can corrupt image files during download.

A new longer cable with 80% copper shielding is also available for purchase from your SeaLife dealer or at www.sealifepartsdirect.com. The item number is SL51004 and the suggested retail price is $6.

Only use the USB cable provided with your SeaLife Micro camera. Other micro-B type USB cables may not be compatible because of insufficient conductivity or lack of proper shielding. Replace the USB cable (item # SL51004) if you see any signs of corrosion or damage.

You can use the USB cable to connect the camera to a PC, smartphone, or tablet for downloading pictures and videos. When connecting to a smartphone or tablet, you will need to purchase a USB adapter specific to the make/model of your phone or tablet, available at most electronic stores. When connecting the camera directly to an iPad or iPhone, a USB Power Y-Cable is required to provide additional power to support a USB connection.

Charging the camera for at least 20 minutes

If your SeaLife Micro HD camera is not powering on, you can try the following:

First, push and hold the power and shutter buttons simultaneously to force off the camera processor. Then, connect the camera to a wall charger and let it charge for at least 20 minutes. If the camera does not respond to the wall charger, leave it connected for a full 20 minutes. Finally, remove the camera from the wall charger and power it on.

If your camera still does not power on after following these steps, you can contact the USA SeaLife Service Center at service@sealife-cameras.com or find your local SeaLife distributor by visiting https://www.sealife-cameras.com/dealer-locator.

Contacting SeaLife customer service

SeaLife cameras are a great way to capture images and videos underwater. If you need to contact SeaLife customer service, there are a few ways to do so.

Firstly, you can try their Help Centre, which has answers to frequently asked questions and more. By typing your question into the search bar, you may find the information you need.

If you can't find the answer to your question, SeaLife offers live chat (subject to availability) between 9 am and 5 pm. When live chat is available, you will see a "Chat" button in the bottom corner of the screen when accessing the Help Centre.

If you need further assistance, you can contact the SeaLife Service Center by email at service@sealife-cameras.com. They can help with issues such as camera not powering on, camera lock-ups, connection problems, and more.

For those outside of the USA, you can contact the local distributor in your country using the Dealer/Distributor Locator on the SeaLife website.

For spare parts, you can visit SeaLifePartsDirect.com. For product support and troubleshooting, the SeaLife website has an Updates & Troubleshooting Page that may be useful.

The SeaLife headquarters and USA Service Address is: 97 Foster Road, Suite 5 Moorestown, NJ 08057. Their phone number is 856-866-9191, or you can call toll-free at 800-257-7742 within the USA.

These options should provide you with multiple ways to get in touch with SeaLife customer service and get the assistance you need.

Frequently asked questions