Geek Squad Monitor Replacement: Worth The Cost?

Geek Squad Protection is an extended warranty plan for your computer monitor that covers repairs and replacements for issues not covered by the manufacturer's warranty. The plan covers failures from normal wear and tear, at least three bad pixels or a ghost image, and damage from a power surge. However, accidental damage is not covered. The plan offers peace of mind and protection for your investment, with positive reviews highlighting its value for expensive devices and protection against power surges. On the other hand, some reviews criticise the plan for not covering accidental damage and for issues with monitor replacements. Ultimately, the decision to purchase Geek Squad Protection depends on individual needs and preferences, weighing the benefits of extended protection against the potential limitations and exclusions of the plan.

Pros and cons of Geek Squad monitor protection plans

Pros of Geek Squad Monitor Protection Plans:

• They enhance your manufacturer's warranty and provide extended coverage when the warranty ends.
• They cover issues that a manufacturer's warranty might not, such as power surges and failures from normal wear and tear.
• They offer easy help when your monitor isn't working properly.
• They provide peace of mind if your product isn't working properly.
• They are transferable to a new owner if you sell or give away the covered product.
• They are available for a wide range of products, including computer monitors.
• They offer a replacement or reimbursement if your monitor fails due to a covered issue.
• They have a good user rating, with 4.7 out of 5 stars from over 3700 reviews.

Cons of Geek Squad Monitor Protection Plans:

• They do not cover accidental damage.
• They may be unnecessary if your monitor is already covered under a different warranty, such as a surge protector warranty.
• They can be costly, with prices varying depending on the product.
• They may not be worth it for cheaper items.

What is covered under the Geek Squad monitor protection plan?

The Geek Squad Monitor Protection Plan covers a range of issues that may arise with your computer monitor. The plan is designed to enhance your manufacturer's warranty and provide extended coverage when the warranty ends. Here are the key features and benefits:

• Coverage for Failures from Normal Wear and Tear: The plan covers issues that may arise from normal usage, such as at least three bad pixels or a ghost image.
• Power Surge Protection: If your monitor is damaged due to a power surge, the Geek Squad plan will cover the repairs or replacement.
• Reimbursement or Replacement: If your monitor fails due to a covered issue, Geek Squad will replace your product (if available) or reimburse you.
• Transferability: The plan can be transferred if you sell or give the covered product to someone else. There are no additional charges or restrictions for transferring the plan.
• Accidental Damage Exclusion: It is important to note that accidental damage is not covered under the Geek Squad Monitor Protection Plan.
• Cost: The cost of the plan varies depending on the product. For example, a 4-year plan for a $349.99 monitor costs $59.99, which is approximately $1.25 per month.

The Geek Squad Monitor Protection Plan offers peace of mind by ensuring that your computer monitor is protected from various issues. While it does not cover accidental damage, it provides comprehensive coverage for failures, power surges, and normal wear and tear. The plan also offers the convenience of transferring the coverage to another owner if needed.

What is the process for getting a replacement monitor under the protection plan?

If your monitor is not working properly, you can bring it to a Best Buy store to get help. Best Buy's Geek Squad Protection enhances your manufacturer's warranty and provides extended coverage when the warranty ends.

If your monitor fails due to an issue covered by the protection plan but not by the manufacturer's warranty, Best Buy will replace your product (if one is available) or reimburse you. You can also initiate the process of getting a replacement monitor online or by chatting with an agent.

Your monitor is covered for failures from normal wear and tear, at least three bad pixels or a ghost image, and damage from a power surge. However, accidental damage is not covered.

If the item is not in stock, Best Buy will provide you with a gift card for the amount you paid, which can be used for a different model or another purchase.

Can you get a refund for the Geek Squad protection plan if you return the monitor?

Geek Squad Protection enhances your manufacturer's warranty and provides extended coverage when the warranty ends. It covers failures from normal wear and tear, at least three bad pixels or a ghost image, damage from a power surge, and more. However, accidental damage is not covered.

If you return a monitor that you bought a Geek Squad Protection Plan for, you will be refunded for the Plan if it is within the return window. If you return it past the return policy period, you will get a pro-rated amount returned to you. You can cancel your plan for any reason within the first 30 days of purchase and receive a full refund. If you cancel your Plan after 30 days, you may be subject to a Service Recovery Fee.

If your monitor fails for an issue that is covered by the Geek Squad Protection Plan but not by your manufacturer's warranty, Geek Squad will replace your product (if one is available) or reimburse you.

How much does Geek Squad monitor protection cost?

The cost of Geek Squad Protection for your monitor varies depending on the product. You will be shown the exact cost when you add a product to your cart. For example, a 4-year plan for a monitor costing $349.99 will cost $59.99 (about $1.25/month).

Geek Squad Protection is an extended warranty that enhances your manufacturer's warranty. It covers repairs that your manufacturer's warranty doesn't, such as failure due to a power surge. It also covers issues arising from daily wear and tear and accidental damage.

There are three types of Geek Squad protection plans: product replacement/standard protection, accidental protection, and TotalTech subscription plans. Product replacement and standard protection plans cover mechanical issues after the basic manufacturer's warranty ends. Accident protection plans cover mechanical issues and accidental damage.

Geek Squad protection plans are generally comprehensive but come at a premium. Whether a plan is worth it to you depends on the product, the plan cost, and whether you end up having an issue. If you don't end up using the Geek Squad services during your plan's coverage period, it can be a costly expense without much benefit.

Frequently asked questions