Surveillance In Subway: Cameras In The Sandwich Shop?

Subway restaurants utilise the LiveIQ Integrated Surveillance system, which allows access to live and archived video footage from multiple cameras and angles. This system is designed to monitor in-restaurant activity and transactions, with the ability to view footage from multiple restaurants simultaneously. The LiveIQ application is available for Windows PCs, with specific browser requirements for Windows 7 and 8 operating systems. The setup process involves linking the surveillance system to LiveIQ, configuring equipment, and connecting cameras to the LiveIQ platform.

LiveIQ Integrated Surveillance system

The Subway Live IQ Integrated Surveillance system is an innovative tool that revolutionises how Subway restaurants monitor and enhance their security measures. This comprehensive system offers a centralised command, providing access to live and archived Subway Surveillance video footage, along with recordings from the legacy DTT system.

With LiveIQ screens, users can efficiently manage multiple restaurants and cameras from a single, intuitive dashboard within the application. This feature ensures that security personnel can efficiently monitor different locations and quickly respond to any incidents. The system's Transaction Playback function further enhances security by allowing users to review archived footage alongside transaction data. This capability facilitates the identification of suspicious activities related to specific transactions, enabling prompt investigations and informed decisions.

One of the standout capabilities of the LiveIQ Integrated Surveillance system is its ability to display live footage from up to 16 cameras in multiple restaurants simultaneously on a single page. This feature ensures that security personnel can maintain a comprehensive overview of restaurant operations, quickly identify potential issues, and take immediate action if needed. The system also offers flexibility in camera view arrangements, allowing users to reorder camera views through simple drag-and-drop operations.

The LiveIQ Integrated Surveillance system is designed with convenience and ease of use in mind. For restaurants that have access to Subway Surveillance but have not yet activated it, LiveIQ automatically sets up and enables the feature. This automation streamlines the process, ensuring that restaurants can promptly benefit from the enhanced security measures. Additionally, the system is compatible with Windows PCs, specifically those running Windows 7 or 8 operating systems, where users can access the application through Internet Explorer.

Archived footage

The Subway Live IQ Integrated Surveillance system allows users to access archived Subway Surveillance footage, as well as live footage. This can be accessed from one viewing dashboard within the application, which provides multi-restaurant, multi-camera support. Archived footage can be viewed against transactions, with the Transaction Playback feature allowing users to view footage from multiple cameras and angles at the time of a particular transaction. This can be used to identify suspicious in-restaurant activity relating to specific transactions.

The LiveIQ application is only available for Windows PCs and is not compatible with Macintosh computers. For the Windows 7 operating system, users must use Internet Explorer 10 or 11. For Windows 8, Internet Explorer 11 is required.

To link the LiveIQ application with the Subway Loss Prevention Surveillance System, users must first go to liveiq.subway.com and log in. From the LiveIQ toolbar, click on 'Surveillance' and then 'Setup' from the Surveillance menu. On the Surveillance Setup screen, select 'Subway Surveillance' for DVR Type and click 'Save'. Then, from the Surveillance menu, select 'View'. When prompted to install EZBootstrapper.cab, click 'Install'. If the Internet Explorer – Security Warning screen appears, click 'Install' again. Once the installation is complete, a message about the Camera Panel add-on will appear. If it does not, click 'Refresh' or press F5 to reload the page. The camera controls for the Subway Loss Prevention Surveillance System will then appear on the screen.

The LiveIQ system provides a range of benefits for users, including the ability to view live and recorded footage from multiple cameras and restaurants simultaneously, and to identify suspicious activity. The system also offers simple drag-and-drop operations for reordering camera views.

Live footage

Subway restaurants have a surveillance system called LiveIQ Integrated Surveillance, which provides access to live and archived footage from multiple cameras and restaurants simultaneously. This system is accessible through a single viewing dashboard within the application. LiveIQ screens allow users to view footage from one camera or up to 16 cameras in multiple locations at the same time. It also offers the ability to reorder camera views with simple drag-and-drop operations.

The LiveIQ Integrated Surveillance system enhances security and loss prevention capabilities for Subway restaurants. It enables users to identify suspicious activities related to specific transactions. This functionality is particularly useful for investigating potential issues and ensuring the safety of customers and staff.

To utilise the LiveIQ system, restaurants need to link their surveillance system with LiveIQ. This involves connecting surveillance cameras to LiveIQ and configuring the equipment. The setup process includes tasks such as setting up the system, testing it, and linking it to LiveIQ.

The Subway® Loss Prevention Surveillance System™ desktop application is compatible only with Windows PCs and has specific browser requirements depending on the operating system version. For Windows 7, users must utilise Internet Explorer 10 or 11, while Windows 8 users need to use Internet Explorer 11. By following these steps, Subway restaurants can effectively monitor their premises and ensure a safe environment for customers and employees.

Subway Live IQ

One of the key features of Subway Live IQ is its ability to support multiple cameras and locations simultaneously. Users can view live footage from a single camera to up to 16 cameras in multiple restaurants at the same time on a single page. This multi-camera, multi-restaurant support enhances the efficiency of security operations and enables comprehensive monitoring of different areas within the restaurants.

The system also offers Transaction Playback, which allows users to review archived footage alongside transaction data. This feature is particularly useful for investigating suspicious activities related to specific transactions. By reviewing footage from multiple cameras and angles, users can gain a comprehensive understanding of the situation and take appropriate action.

The setup process for Subway Live IQ is straightforward. For restaurants with the Subway® Loss Prevention Surveillance System™, linking with LiveIQ involves following a set of steps, including logging into the LiveIQ website, selecting the appropriate options from the Surveillance menu, and installing the necessary software. It is important to note that the desktop application is currently only compatible with Windows PCs and specific versions of Internet Explorer.

Subway Loss Prevention Surveillance System

The Subway Loss Prevention Surveillance System is an integral part of ensuring the security and safety of customers and staff in Subway restaurants. The system provides a comprehensive set of tools to monitor and deter potential threats, protecting the business and its patrons.

The system offers live and archived video footage from multiple cameras and angles, accessible through the LiveIQ application. This feature allows for the identification of suspicious activities related to specific transactions, providing an effective tool for loss prevention. The LiveIQ application enables users to view footage from 1 to 16 cameras simultaneously, across multiple restaurants, providing a broad overview of operations.

To utilise the system effectively, it is important to configure the equipment properly and link it with LiveIQ. This includes setting up the surveillance cameras, connecting them to the LiveIQ platform, and ensuring synchronisation with the POS system and an Internet time server to avoid mismatched video footage.

The Subway Loss Prevention Surveillance System is designed to be user-friendly, with simple drag-and-drop operations to reorder camera views. It is compatible with Windows PCs, specifically those running Windows 7 or 8 operating systems, and requires the use of Internet Explorer 10, 11, or the latest version.

By implementing this comprehensive surveillance system, Subway restaurants can enhance their security measures, deter potential crimes, and provide a safer environment for customers and staff alike.

Frequently asked questions