The Samsung Galaxy S6 Edge Plus is a popular smartphone known for its advanced camera system. However, some users have reported issues with the camera failing to focus properly, resulting in blurry images. This problem can occur due to various reasons, such as a dirty lens, incorrect focus settings, or even hardware malfunctions. To resolve this issue, users can try several troubleshooting methods, including cleaning the lens, adjusting camera settings, updating the software, or performing a factory reset. In some cases, the issue may be attributed to a defective camera module, requiring a replacement or repair.
Characteristics | Values |
---|---|
Camera focus problem | Tracking Auto-focus is on |
Camera lens is dirty | |
Phone cover or accessories are covering the edges of the camera lens | |
Object is too close to the lens | |
Focus area is located improperly | |
Camera app is outdated | |
Camera lens is jammed | |
Software issue | |
Physical problem with the camera |
What You'll Learn
Clean the camera lens
If your Samsung Galaxy S6 Edge Plus camera is not focusing, it could be because the camera lens is dirty. To clean the camera lens, you can use a soft, dry, lint-free cloth. You can also purchase lens cleaning fluid, lens cleaning cloths, and lens cleaning tissues at most electronics and camera stores. Here is a step-by-step guide on how to clean your camera lens:
Step 1: Power on your camera. The lens will pop out and open.
Step 2: Add a few drops of lens cleaning fluid or water to a lens cleaning cloth or tissue. Do not use facial tissues, as they have a rough texture that can scratch your lens.
Step 3: Gently rub the dampened cloth or tissue on the lens, moving in a counter-clockwise direction.
Step 4: Use a dry lens cleaning cloth to gently dry the damp areas of the lens.
Step 5: Repeat the process until the lens is clean.
In addition to cleaning the lens, you should also check that your phone case and accessories do not cover the edges of the camera lens, as this can also prevent the camera from focusing properly.
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Deactivate Tracking Auto-Focus
If your Galaxy S6 Edge Plus camera is not focusing, it could be because the Tracking Auto-Focus feature is enabled. This feature locks the camera's focus on a single subject for three seconds, which may make it seem like the camera is not focusing on the entire scene. To deactivate Tracking Auto-Focus, follow these steps:
- Open the Camera app on your phone.
- Tap the Settings icon in the top left corner of the screen.
- Locate the "Tracking AF" or "Tracking Auto-Focus" option in the camera settings.
- Tap the switch next to "Tracking AF" or "Tracking Auto-Focus" to turn it off. The switch will change colour to indicate that it has been disabled.
By deactivating Tracking Auto-Focus, your camera will no longer be locked to a single subject, and you should be able to capture photos with the entire scene in focus.
It is important to note that the Tracking Auto-Focus feature is only available for the rear camera and not the front camera. Additionally, this feature is turned off by default in most regions, so you may need to enable it before you can use it.
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Reset the camera app
If your Galaxy S6 Edge Plus camera is not focusing, you may need to reset the camera app. This can be done by following these steps:
- Launch the Camera app, then tap the Settings icon at the top left corner.
- Swipe to and tap Reset settings.
- Tap the Reset button to confirm.
This will reset the camera app to its default settings without deleting any data. If you are still experiencing problems with your camera focusing, there are a few other things you can try. First, make sure that your device's software and related apps are updated to the latest version. You should also check that the camera lens is clean, as dirt or foreign objects can interfere with autofocus. If the problem persists, you may need to perform a factory reset on your device.
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Check for third-party app interference
If your Galaxy S6 Edge Plus camera is not focusing, it could be due to third-party app interference. To check for this, you can boot your device into Safe Mode. This will temporarily disable all third-party apps, allowing you to determine if the problem is caused by a third-party app or a pre-installed one. Here's how to boot your device into Safe Mode:
- Press and hold the Volume Down and Power keys for 20 to 30 seconds.
- Once the Samsung logo appears, release the Power key but continue to press the Volume Down key.
- Your phone will continue booting up and you will be prompted to unlock it as usual.
- If your phone has successfully booted into Safe Mode, "Safe mode" will be displayed in the bottom left corner of the screen.
Once in Safe Mode, open the Camera app and check if the focus issue persists. If the camera is working properly in Safe Mode, a third-party app is likely causing the problem. To identify the problematic app, you can uninstall recently installed or updated third-party apps one by one, restarting the phone after each uninstallation. Start with apps that use the camera and its accessories.
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Check for hardware issues
If your Samsung Galaxy S6 Edge Plus camera is not focusing, there could be a few hardware issues at play.
Firstly, check if the camera lens is clean. It is common for dirt or foreign objects to accumulate on the phone camera lens, interfering with autofocus. Use a soft, dry, lint-free cloth to gently clean the lens. Also, ensure that your phone case and other accessories do not obstruct the edges of the camera lens, as this can also hinder the camera's ability to focus.
If your camera lens is clean and unobstructed, the issue may lie in the camera app itself. Try disabling Smart Optical Image Stabilization by opening the Camera app and turning off this setting. If you have recently updated your device, ensure that you have the latest version of the camera app.
If the problem persists, try resetting the camera app to its default settings. Open the Camera app, tap the Settings icon in the top left corner, swipe to and tap Reset settings, then tap Reset to confirm.
If you are still experiencing issues with your camera focusing, the problem may be related to a faulty hardware component. In this case, it is recommended to bring your device to a specialist or authorized service centre for further diagnostics and repair.
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Frequently asked questions
There are several reasons why your camera may not be focusing. Firstly, check that your device's software and related apps are updated to the latest version. Secondly, ensure that the camera lens is clean, as dirt or foreign objects can interfere with autofocus. If these don't work, try disabling the Tracking Auto-focus feature. If the problem persists, reset the camera app to its default settings.
Open the Camera app and tap the Settings icon in the top left corner. Tap the switch next to Tracking Auto-focus to turn it off.
Open the Camera app and tap the Settings icon in the top left corner. Swipe to and tap Reset Settings, then tap the Reset button to confirm.
Try using the camera in Safe Mode to determine if a recently installed app is causing the issue. If the camera works in Safe Mode, uninstall any recently installed apps, starting with those that use the camera and its accessories.